Return Policy

Last updated June 18, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. All dog products online that can be returned: designer dog accessories, pet drying towels unused, ceramic pet bowl. Non gmo dog food is not possible to return.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Sandra Bucher - Adogslife
Attn: Returns
Carrer Berenguer de Palou 3, Casa 26
07180, Santa Ponsa
Spain

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS:
The following items cannot be returned or exchanged:

● Liquids & Soaps

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned.

● All Products have to be unused and new. All the products need the original packaging.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+34 616 06 35 37

sandra.bucher@a-dogslife.com